Spinel "Ciao"

Spinel "Ciao"


“Ciao”, the new small-great espresso coffee pod machine is the ideal solution for the office and at home: innovative and appealing shapes, result of the collaboration with one of the most important Industrial Design Studio in Italy, small size, and 100% Spinel heart.

"Ciao" is equipped with 1 liter tank: it is inserted in a transparent compartment so as you can easly check the water level.

The Energy Saving System option, which turns off the coffee machine and places it in stand-by mode after a preset rion-use time, and the reduced wattage (400 W) allow you to considerably save on electrical consumptions.

The new patented Self-Cleaning Hydraulic System removes all inconveniences caused by lime scale in the coffee unit.

The central “cloche” closing system permits a great stability, an optimal pod closing, and therefore a better coffee infusion.

The galvanized steel bearing frame gives strength and prevents rust from forming; the ABS cover allows an easy access to the inner machine components, simplifying maintenance.

Available in the only coffee version upon request, it can be equipped with Credit Coffee System for controlling dispensing.

The above are just some of the features that make “Ciao” a real jewel of the Italian technology.

The warranty commences from the date of invoice for a term of 3 months.


What it covers:


All parts excluding wearing service items, namely group seals, gaskets and steam arm seals plus pump heads, as these are water lubricated, they can fail due to lack of water or contamination. 


What it does not:


·Scale Related Problems.  If the machine is fed with unfiltered water, limescale will form and clog the machine up.  The valves will choke and jam, the boiler element will become coated in concrete-like scale and the machine will fail. This is preventable by the purchase of a water filter, which should be regenerated at least once a year depending on use and water hardness.


  • Connection to an inappropriate electricity supply.

  • Electrical spikes.

  • User Error.

  • Modification.

  • Lack Of Cleaning.

  • Use of aggressive cleaning products.

  • Exposure to freezing conditions.

  • Excess water pressure, a supply of between 3 and 6 bar maximum is required for plumbed machines.  Pressures outside this will negate warranty cover for issues with solenoid valves or resulting damage to the hydraulic system of the machine. It is therefore a requirement that you ensure that the machine is delivered with the correct water pressure and in the event of excess pressure, fit a pressure reducing valve, these are available from us.

  • Introduction of impure water.

  • Accidental or deliberate damage.


In the unlikely event of claim please return your machine to us when we will effect a prompt repair. Once this is completed you can either collect the machine from us or we can arrange to palletise it for your courier. Whilst we can arrange both collection and delivery the buyer is responsible for all carriage charges.  In the event of a third party unauthorised engineer being instructed, please be aware that this will invalidate your warranty and 3 Colori Ltd will not be liable for any costs incurred under any circumstances.


Please note that warranties are not transferable.


The good news is that we commonly guide people through problems via the telephone, as our understanding of these machines is comprehensive. Many problems have been easily solved and can be as simple and common as where a leak is simply a blocked water drain pipe.


We want to help and we are here to help.